BTPN Syariah is always open

to customer complaint and feedback.

Please contact us through one of the following

communication channels:


  1. 24 Hour Call Center Service at 1500300

  2. Or 0800 1500 300 (free) from 07.00 - 18.00 (Western Indonesian Time)

  4. E-mail to

  5. Direct Meeting with Customer Service at BTPN Syariah Branch Office


Any feedback from customers is highly appreciated and invaluable for BTPN Sharia's commitment

 to the improvement of service quality.

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